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        1. Service

          Position:Home page >Services >Five-star Service

          SERVICE INTRODUCTION

          Customer first, Win-Win Cooperation
          One-stop pre-sale, sale, after-sales
          Service strategy
          Service policy of cooperation with customers
          Quickly restore power supply for customers
          Service Commitments

          BASIS AND CLASSIFICATION OF AFTER-SALES SERVICE CERTIFICATION

          The "Evaluation criteria for after-sale services of goods" (GB/T27922-2011) standard is an evaluation standard, and the purpose of certification is to identify excellence. The certification result is to prove that the enterprise has implemented after-sales service according to the standard and, and reached a certain height (star). It is a certification of the scoring system to measure the level of service ability according to the evaluation score.

          Reach 70 points
          (including 70 points) or above, reach standard after-sales service
          Reach 80 points
          (including 80 points) or above, reach standard after-sales service
          Reach 90 points
          (including 90 points) or above, reach standard after-sales service
          Reach 95 points
          (including 95 points) or above, reach standard after-sales service

          FIVE-STAR SERVICE

          One-to-one
          Industry customer visits and customer return visits
          Voice improvements and reply
          One-to-one
          Thoughtful pre-sale, sales, and after-sale
          7X24 hours full service
          Professional field technical support
          Training based on customer needs
          Professional and efficient service team
          Service commitment to a quick response
          One-to-one
          Seamless service between telephone, WeChat, QQ, and Internet

          SERVICE PROCESS

          • Customer
          • Pre-sales service
          • In-sale service
          • After-sales service

          Business consulting
          Technical consulting
          Product selection and matching

          Order fulfillment
          Logistics and distribution
          E-commerce

          Communication/return view
          Request/feedback

          Return or exchange
          Field service
          Suggestions and complaints

          SCOPE OF SERVICES

          Technical service

          Technical consultationtechnical support and trainingcertificates and test reports field serviceproduct maintenanceproduct identification

          Business services

          Product inquirybusiness policy and process consultationpurchase channel, consulting service account servicequalification certificate and catalogue, consulting service suggestions, complaints and other servicesmultimedia online services

          Order Service

          Standard orderdelivery time inquiry and tracking document and product information inquiry delivery adjustment urgent ordersspecial orders customized business follow-uporder system and process training

          Logistics services

          Delivery servicesdelivery remindersreturns service carrier coordination services

          Self-service

          Inquiry servicedocuments download services self-service order

          Contact us

          Email: info.obd@delixi-electric.com

          Delixi customersBound phone, customer number

          Non-Delixi customers1#

          Dial 1 Product quality technical support
          Dial 5 Order processing
          Dial 6 Business policy consultation
          Dial 7 Complaints, suggestions and others

          Adhere to the "Customer First", provide professional and high-quality customer experience

          • 當前清單
          • 我的清單
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          電度表電子電表
          訂貨號:10055606
          品牌:德力西電氣
          系列:DDS606M260M4
          制造商型號:NH1-1000-200/3
          廠家訂貨號:ZJ10055606
          商品產地:浙江溫州
          ¥64.00/個
          ¥64.00/個
          刪除
          電度表電子電表
          訂貨號:10055606
          品牌:德力西電氣
          系列:DDS606M260M4
          制造商型號:NH1-1000-200/3
          廠家訂貨號:ZJ10055606
          商品產地:浙江溫州
          ¥64.00/個
          ¥64.00/個
          刪除
          電度表電子電表
          訂貨號:10055606
          品牌:德力西電氣
          系列:DDS606M260M4
          制造商型號:NH1-1000-200/3
          廠家訂貨號:ZJ10055606
          商品產地:浙江溫州
          ¥64.00/個
          ¥64.00/個
          刪除
          總共2件,共¥128.00
          • 全選
          • 清單編號
          • 提交日期
          • 聯系人
          • 手機號
          • 備注
          • 操作

          10055606XZ

          2020-06-03

          某先生

          177***1234

          清單1

          刪除導出

            商品信息

            單價

            數量

            總價

            操作

             
            電度表電子電表
            訂貨號:10055606
            品牌:德力西電氣
            系列:DDS606M260M4
            制造商型號:NH1-1000-200/3
            廠家訂貨號:ZJ10055606
            商品產地:浙江溫州
            ¥64.00/個
            2個
            ¥64.00/個
            刪除

          10055606XZ

          2020-06-03

          某先生

          177***1234

          清單1

          刪除導出

            商品信息

            單價

            數量

            總價

            操作

             
            電度表電子電表
            訂貨號:10055606
            品牌:德力西電氣
            系列:DDS606M260M4
            制造商型號:NH1-1000-200/3
            廠家訂貨號:ZJ10055606
            商品產地:浙江溫州
            ¥64.00/個
            2個
            ¥64.00/個
            刪除

          微信掃碼登錄

          請使用微信掃描二維碼登錄

          聯系信息

          Consultation email

          info.obd@delixi-electric.com

          Get support

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